Thank you for choosing moontoysshop.com. We hope you are satisfied with your purchase. If you are not satisfied with the product after receiving it, you can apply for a refund according to the refund policy below:
Refund request time: Please submit a refund request within 30 days after receiving the product.
Refund conditions: The product must be unused, undamaged, and in the original packaging.
Refund process:
Contact our customer service team (rasemazilkic@moontoysshop.com) to apply for a refund.
Provide the order number and product photos.
Refund processing: Once we receive the returned product and confirm that it meets the refund conditions, the refund will be processed through the original payment method, and the processing time is 5-7 business days.
If you have any questions, please feel free to contact us.
Thank you for your support of moontoysshop.com!